Job Location: Noida
Conduct Transaction Quality Audits
Provide Feedbacks and suggestions for improvement
Publish Dashboards at defined intervals
Drive Quality and process improvement initiatives
Data Analysis Strong Analytical skills with an ability to draw conclusions from data (Error Analysis and Root Cause
Analysis for process deviations
Provide data inputs to internal stakeholders
Flexibility and Availability for any ad-hoc business requirement
Ensure Confidentiality Availability and integrity of Data
Excellent verbal communication skills (clear crisp speech)
Excellent written communication skills
Candidate should be flexible working in rotational night shift and working from Office.
Must have experience in Chat Audit(Monitoring Chat quality and audits)
Contact Person – kabilan
Contact Number – 7448970236
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